<p>Dear {<b>{{user}}</b>,</p><p>We regret to inform you that your utility bill payment has been rejected for <strong>{{utility}}</strong>.</p><p>Here are the details of the transaction:</p><ul><li><strong>Utility Name:</strong> {{utility}}</li><li><strong>Payment Status:</strong> Rejected</li><li><span style="font-weight: bolder;">Reason:</span>&nbsp;{{reason}}<br></li><li><strong>Amount:</strong> {{amount}}</li><li><strong>Charge:</strong> {{charge}}</li></ul><p>Please review your payment details or contact our support team for further assistance. We apologize for any inconvenience caused and are here to help resolve the issue.</p><p>Best regards,<br>{{site_name}}</p>